CUSTOMER CARE

 

Have any questions or concerns ? We’re always ready to help! Call us at 01743 588690 or send us an email at hibiscushop84@gmail.com

FAQ

 
How do I track my order?
 

When your order is dispatched we will send you a confirmation with a tracking number so you can see where and when your pruchase will be delivered.

 

 

 

What are your delivery options?
 

We do next day delievery for orders throughout the UK and we have an option for standard delivery which is 3-5 working days. For orders outside the UK it will take up to 7 working days.

 

 

 

How do I return an item?
 

We are happy to accept returns by either coming in to our store or sending returns via post to our addresss.

How can I contact your couriers?
 

When your order is dispatched you will be sent the details of your courier with your tracking number, if you ever need to get in touch.

 

 

Do you provide International delivery?
 

Yes we do, but our policy for free delievery on orders over £50 only apply for the uk.

 

 

 

What is your returns policy?
 

We are happy to accept product returns with a valid receipt within 14 days, issuing full refund providing the product is in the same state as purchased. After this a credit note or an exchanger will be available providing the same circumstances are present.

VIST OUR STORE

 

84 Wyle Cop

Shrewsbury

SY1 1UT

01743 588690

 

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